Privacy Policy

Last updated July 2026

1. Information we collect

We collect the email address you sign up with, the property, camera, stand, and image data you enter or email to your trail-cam ingest address, and basic technical data needed to run the Service. If you opt in to text messages, we also collect the mobile number you provide.

We also collect first-party usage analytics, such as which features you visit, the order you navigate them, and how long you spend on each, to understand how RackIQ is used and to improve it. This data is stored in our own systems and is not sold or shared with third-party advertising networks.

2. How we use it

We use your data to provide RackIQ, storing your observations, looking up weather for your locations, and generating forecasts and analytics for your account.

Your field data is stored so RackIQ can operate for you and is protected by account-scoped access controls. RackIQ does not publish your property, locations, photos, stands, cameras, individual sit history, or named bucks, and none of that appears in Field Evidence. If you deliberately share ground or a buck with a crew, the people you selected can see the material you chose to share.

3. Anonymized data contribution (on by default, opt out anytime)

To make RackIQ's forecasts sharper for every hunter, RackIQ is improved using de-identified, location-coarsened movement signals from other hunters, and your own reads get sharper from that same shared data. This is on by default.

This contribution never includes your photos, your exact coordinates, details about your land, or the names or identities of specific bucks. It is limited to coarse, aggregated conditions associated with deer activity within a broad geographic grid, and it is never sold or shared with advertising networks. You can turn it off at any time under Account center, Data and privacy.

4. Third-party services

We use Supabase for authentication, database, and file storage; Open-Meteo for weather data; Cloudflare to route the trail-cam photos you email to your ingest address; and a messaging provider to deliver the text messages you request. Your property coordinates are sent to the weather, county-area, terrain, environmental, and imagery services needed to return the ground read and map. Address and place searches may be processed by Google Geocoding or OpenStreetMap Nominatim. Map tiles are served by the imagery providers named in our data sources. We do not sell your personal information.

5. SMS and mobile messaging

If you give us your mobile number and opt in, RackIQ sends you account-related and conversational text messages: hunting-condition alerts, reminders you set, and replies to questions you text us (our "Ask Your Ground" feature). Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, and HELP for help.

Your mobile opt-in information and phone number are never shared with or sold to third parties or affiliates for their marketing or promotional purposes. We do not share your mobile information with anyone except the messaging provider that delivers the texts you asked for. Consent to receive texts is not a condition of any purchase.

6. Data security and retention

Your data is isolated to your account and protected by row-level security. We retain your data while your account is active. You may request deletion at any time.

7. Your choices

You can edit or delete your properties, cameras, and images in the app, opt out of data contribution at any time, reply STOP to end text messages, or request full account deletion by contacting us.

8. Contact

Privacy questions: info@rackiq.ai.